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What type of plans do you have?
How do I know what's included on the plan I subscribed?
I already subscribed why I still need to pay to watch a movie?
How to cancel my current plan?
What is SINGLE RENTAL?
Payment & Receipt
What payment methods do CATCHPLAY+ accept?
Why my credit card got deducted every month while I only subscribe once?
How to redeem promo code?
How to bind mobile number to my IndiHome account?
How do I create an account?
Why I didn’t receive SMS OTP?
How do I verify my email address?
How can I delete my CATCHPLAY+ account?
Can I change the mobile number registered to my CATCHPLAY+ account?
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How to adjust brightness, volume, and full screen on APP?
Do you support Chromecast, Airplay, mirror mode, or HDMI output?
Can I select different subtitles?
How to adjust subtitles background color
What are the installation requirements?
How to troubleshoot playback-related issues?
Can I use CATCHPLAY+ services outside of my origin registered region?
What is the resolution of CATCHPLAY+ video content?
Which smart TV or Set-Top-Box supports direct download of CATCHPLAY+ App?
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1. General Troubleshooting
2. Movie Suggestions
3. Binding mobile number
4. CONTACT US