Plan Related

What type of plans do you have?
We offer four ways to enjoy our content, depending on your viewing needs: FREE: Watch up to 10 movies per month from our FREE tab at no cost. LITE: Ge...
How do I know what's included on the plan I subscribed?
You can go to My Account, then go to Purchase History, and select the latest plan that you bought. You will be able to see it under Plan Description. ...
I already subscribed why do I still need to pay to watch a movie?
Please verify the specific plan you have purchased. Each membership offers different content access based on our licensing agreements with movie studios: ...
How to cancel my current auto-renewal plan?
We'd be really sad to see you go. But if you insist, you can cancel your plan auto-renewal anytime up to 72 hours before your plan expires. Canceling...
What is SINGLE RENTAL?
Due to licensing agreement of each studio, some movies are listed as a RENTAL and the price of each movies may vary. About SINGLE RENTAL movies Purchased...
How to differentiate the videos in each section?
Please refer to the following image for an explanation of each label in the title image: (click image to enlarge)
Why can't I watch CATCHPLAY+ after I pay for a plan?
Please refer below for more information: Account related-issue Your purchase transaction may have taken place in a different account than the one you use...


Quick Links