Watching CATCHPLAY+

What are the installation requirements?
As of now, our service is available in Taiwan, Indonesia, and Singapore which any IP address outside these regions will be unable to access our website. ...
How to troubleshoot playback-related issues?
Please try the following: Internet connection should be 10 Mbps and above. If you're sharing the internet connection, lagging maybe because of limit...
Can I use CATCHPLAY+ services outside of my origin registered region?
Due to the licensing agreement with the studio vendor, our services can only be used within the user's origin registered region (overseas access throug...
What is the resolution of CATCHPLAY+ video content?
On your computer/casting/big screen devices, a maximum of HD 1080p resolution is supported and on mobile is HD 720p. This will, however, change according to...
Which smart TV or Set-Top-Box supports direct download of CATCHPLAY+ App?
In order to meet the digital copyright protection requirements of filmmakers for viewing platforms, CATCHPLAY+ supports Apple TV (fourth generation or newer...
What is the recommended network connection speed?
Our video resolution will adjust automatically based on the current network connectivity strength and the type of device that you are using. We recommend a ...
How can I submit movie suggestions to CATCHPLAY+?
You can use the search function or the genre classification to find the video you want to watch. If you can’t find the video that you want to watch in our v...


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